Standard Shipping: Shipping charges are not per item but rather per recipient address. Simply total your order & refer to standard ground shipping chart to the right and enter appropriate shipping charges in the shipping & handling box. Please allow extra time around holidays or if you live in a rural area. Orders will be shipped within 48 hours unless we determine that it will not reach you before the weekend. In that case, orders will be shipped on the following Monday. Please be sure name & address are clear & accurate as we are not responsible for incorrect information given to us.
Express Shipping: We can rush your order by 2-3 Business day express service. Please refer to the shipping charges section on the order form for pricing and enter appropriate shipping charges in the shipping & handling box. ***Orders may be held until the following Monday if we determine that it will not arrive before the weekend.
AK, HI, PR, GU, APO, FPO & PO Boxes: Must be shipped via USPS. Please refer to the USPS column on order blank for pricing. If you dont reside in these areas, but want USPS shipping, please refer to the same column. Please note when shipping to PO Boxes... we are not responsible for your orders condition since we cannot control how long it will be in the box until you pick it up.
Warm Weather Shipments: We ship our products all year round...even when its hot. If we determine that your order might be affected by the heat, we will protect your order by shipping it in foam insulated cartons with refrigerant ice packs at no extra charge. Note: if you are ordering chocolate during the summer (May 15th to September 30th) and you live in zones 4-7 (see map), we strongly recommend that you choose 2-3 business day express shipping to minimize melting risk. Heat is beyond our control & we are not responsible for melted chocolate if you do not select 2-3 business day shipping to these areas.
Our shipping & handling charges reflect actual costs of delivery, fuel & packaging material so that your temperature sensitive product arrives in perfect condition. Prices are determined by shipping rates charged to us by ups, fedex and usps and beyond our control.
Orders Shipped 2-3 Day Air Express & Ground will not necessarily be shipped the day the order is placed. We try to ship orders as quickly as possible but if we determine that it will not arrive before a weekend or holiday, we may choose to hold it until after to ensure that your order arrives in perfect condition.
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